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Troubleshooting
No one likes bugs. This page may help you to unlock yourself from a bad situation.
Please note:
- This page is currently in progress.
- This page will be available in early 2022.
FAQ
iOS
Q: The data are wrong.
A: Well, it's impossible in facts, all the data is from your car. I only do some alignments depending on whether the data in question is in miles or kilometers.
Q: Miss alignments on data (range)
A: Due to some restrictions from Tesla, all models don't respond the same way.
You have to try out what settings are the best for you in the ⚙️ > Battery and take the correct model.
Q: Multiple error codes / Server issues
A: This is perhaps the most simple answer, it depends. Here is a list of codes and the causes:
Code
Reasons
401 - 403
You may have changed your password / The token is not available anymore.
408
The server from Tesla has responded a 408 because there are some issues with your car connection.
502 - 503 - 504
It's an error from the Tesla's servers.
Q: Does it wake my car?
A: It depends, but not by itself.
If you load the app from cold dark, yes.
If you use Siri shortcuts, no.
WatchOS
Q: How to install?
A: Open your Watch app and then scroll to the bottom to view Companion for Tesla and then tap on install.
Q: Does it wake my car?
A: No.
Last modified 4mo ago